Employee logs off at 5pm in the midst of a critical issue that would take 20 minutes to handle, leaving coworkers scrambling: 'There was no overtime approved'

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Am I supposed to work for free? Logged off at 5 PM on a critical issue with zero approved overtime, and my team is mad at me.

The other day at work, my shift was ending at exactly 5:00 PM. At 4:55 PM, a pretty critical issue landed on my plate that clearly needed another 20-30 minutes of troubleshooting to actually finish. When there was no overtime approved.
I decided to log off right at 5:00 PM anyway because my shift was done. Today, I feel like I'm getting the cold shoulder from a couple of coworkers who had to deal with the fallout.
Am I actually the a hole here for protecting my personal time, or is staying late for a company unpaid justified? Where is the line? What should I tell my co-workers?

Commenters were divided on how to tackle this.

MissGinBilog If they wanted 30 more minutes of work, they should've approved 30 more minutes of pay. That's a management problem, not yours.
Ryutso The alternative is getting yelled at or written up for going past your time. The alternative alternative is you signal to your management team that you're willing to break your personal boundaries to get work done.
Either way you slice it, you're the one losing. Staying past your contracted time requires overtime pay (if you're in the US and it would put you at over 40 hours). If there's no overtime pay, there's no incentive for you to stay.
neo_neanderthal If you're not paying, I'm not working. If something is urgent enough for me to work overtime, it's urgent enough to be worth paying overtime. If it's not worth that money, not that urgent after all is it?
blackbirdspyplane If the co-workers were still on the clock, then it's rightfully their issue after you clock out on time. If they got OT, then same thing; but if they chose to stay and work without pay, yup still on them.
375InStroke Tell them to f off. If they're ped, be pied at management. If they won't. pay you without prior approval, then they need to give approval, either at the time, or tell you that you are preauthorized to work overtime on emergent work.
WhylGottaPickaName wage theft is the single largest category of theft and property fraud in the United States
fermatajack Where was your boss at 4:55 pm? I would've called/texted them and said there is an issue, and request clarification if I should work the OT
Harrigan_Raen No one works for free. Every IT role ive ever been in has had an exception to overtime rule if there is a major outage, major hardware failure, security breach issue, etc. If your place doesnt have that policy, its on management.
Stan_Wright NTA. You do not work for free. If the company is not paying for it, it's not company time.
ErikTheRed19 No, you're not supposed to work for free, BUT say you stayed 30 min extra, would they have let you leave 30 min early the next day? Seems like a reasonable trade-off if they're so strict on no OT.
Apathetic_Superhero When you stepped away, what was the handover process like? If you downed tools without telling anyone YTA. At least tell someone there is an issue and you're unable to stay to fix it. You don't need to give a reason but just disappearing is a bit of a move. You're perfectly entitled to not stay, but at least make your team aware.
calaan The title of this post is the complete text of the email to your team and manager. Ask them what the proper play should have been in this situation. Have them be specific. Get it in writing.
feignapathy I know this sub hates this answer, but you don't just walk away from a critical issue on the job. It's one thing if you're off the clock, and they try to call you at home. But if you're on the clock initially, you don't just get up and walk away from it.
If you're concerned about overtime or staying under 40, you bring it up with your management. Let them know you stayed late. Ask them if they want you to log the OT or go home early the next day. If they say neither, then you need to be looking for a new job that doesn't punish employees for doing the right thing.
A businessman looks confused at a document in his hands
NotTobyFromHR First question is - did you ask your management about this prior to leaving? Or just logged off? Here's where I'll be unpopular.
I'm against abusing employee time and especially for people on hourly pay. But I also big on being part of a team. There are times my team helps me, and I help my team. If there's something deemed critical, (which varies to each job), you get that critical thing fixed. Then you can work through other stuff. Especially if it's 20-30 minutes.
If you got grief from your management for staying over to fix a critical issue, document and save and learn for the future. Right now, your team needed you and you left. You may need their support one day, and you may not have it.
Strange_Flower_6590 I don't understand the concept of overtime, they always say it has to be approved in advance but obviously 99% of the situations when you need to work overtime, it's a last minute fire that nobody saw coming, of course it can't be approved in advance. I don't get it
Working Park4342 "Boss, we have a critical issue. Would you like to pay me overtime to fix it?" The key is to make it the boss' problem.

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